Delivery policy

Physical products - DVDs

Upon placement of an order for a physical product, we aim to dispatch in-stock items within 2 business days. If goods are out of stock, we will contact you with an expected delivery date.

Our standard delivery charge is £4.95 per order to UK addresses. Applicable postage rates for other countries will be displayed on the shopping basket page.

We ship physical products by Royal Mail 1st class post.

If you order products on a 14-day trial, the delivery charge is payable only if you subsequently keep and pay for the goods.

In the event of non-delivery of an order, we will not be able to investigate until 21 days from the dispatch date.

Digital products

An email containing instructions for downloading your order will be sent immediately upon successful completion of payment.